FAQ

Release time:2022-06-16

1. What is the minimum order quantity of push pull connector?

A: 1 unit is acceptable as sample testing.


2. Can I get free samples circular connector? How long?

A: 1-2 PCS free sample available, client just share the shipping cost. lead time 3 workdays.


3. Pauslong metal or plastic push pull connectors are compatible with original brand?

A: Except SD series IP68 plastic connector, all are 100% compatible and replace original to work.


4. What is the material you use? Is it the same as the original material?

A: There is slightly different from the original, It is mainly reflected in the insulator, ours is PPS, original is PEEK. Other materials are the same.


5. What payment methods do you accept?

A: T/T ( Telegraphic Transfer) or PayPal.


6. Can you make customized connector cable?

A: Yes, show us your drawing or tell us your requirement, our engineer team support you.


7. Do you conduct final inspection and is the procedure effective to prevent defective products shipped out?

A: Our company strictly controls the quality including raw material quality inspection, production process inspection, 100% inspection of finished products.


8. Does your company have relevant certificates for circular connectors?

A: CE, RoHs and ISO9001


9. How is the product packaged?

A: First layer with vacuum compressed plastic bag, second layer with PE pag, the third layer with shockproof bubble bag, outside with carton box, very safe to protect products.


10. How to arrange transportation?

A: We could ship via FedEx, UPS, DHL, EMS and National Express Lines. Our freight forwarders are all first-class agents and professional. Guaranteed timeliness and optimal price, save freight costs and time for customers.


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